The ZillTech Blog
Our official blog with news, technology advice, and business culture.

Tired of Answering the Same Questions Again and Again? It is High Time to Build a Help Center that Works
Let’s be honest. If you work on a customer support team, a big part of your day consists of the same performances. You’re the star of a daily show where the script is always the same, “How do I reset my password?”, “Where can I download the invoice?”, and “What does this error message mean?”

Tired of Answering the Same Questions Again and Again? It is High Time to Build a Help Center that Works
Let’s be honest. If you work on a customer support team, a big part of your day consists of the same performances. You’re the star of a daily show where the script is always the same, “How do I reset my password?”, “Where can I download the invoice?”, and “What does this error message mean?”

Beyond the Basics: How Zoho Actually Works for Construction, Manufacturing, and Education
You might think that business software is all the same and that one program will do all the work. But different businesses have different needs, and one software won’t answer all the problems that businesses face.

Migrating from Legacy Systems (QuickBooks, Excel, Generic CRM) to Zoho Ecosystem
Let’s discuss those “old reliable” systems. You know what I mean. Every business has its QuickBooks file, and the first Excel spreadsheet with the complete customer list. They also have the customer relationship management system, which, in good faith, is a shared folder with contacts.

Is Your Hybrid Work Setup Actually Working? Or Just Adding to the Chaos?
Let’s be honest about hybrid work. First off, it’s no longer 2020, and the novelty has worn off. What’s left is a complicated new normal. Some people are fully in the office, some are fully remote,

Zoho CRM to NetSuite Integration: A Simple Step-byStep Guide
Let’s get right to the point. If your sales team uses Zoho CRM and your finance team uses NetSuite, you are likely stuck in a frustrating cycle. A salesperson closes a deal in Zoho, and then someone, maybe that salesperson

Tired of the Sales Guesswork? Zoho CRM Cadence is Your Answer
Let’s paint a familiar scenario. New leads come in. There’s excitement. But then the questions come in. What’s the strategy? Call first? Email? Wait three days, a week? What happens after a tactic runs cold?

Is Your Sales Process More of a “Suggestion”? Zoho Blueprint Can Fix That.
Remember the last time you put together a piece of flat-pack furniture? What part of the assembly process did you find the most crucial? Was it the assembly instructions